Privacy Policy

1. Introduction

Salesvelocity ("we," "us," or "our") operates a business-to-business market and intent intelligence platform serving organizations and revenue teams. This Privacy Policy explains the types of information we collect, how we collect and use that information, how it may be shared, how long it is retained, and the choices available to you.

This Privacy Policy applies to the Salesvelocity website at salesvelocity.digital, our platform, communications you request from us, and related services we provide.

2. Information We Collect

Depending on how you interact with Salesvelocity, we may collect the following categories of information:

• Business contact information — such as your name, job title, work email address, work phone number, employer, and other professional information;
• Information you provide directly — such as information submitted when you request a demo, contact us, communicate with our team, create an account, or use the Service;
• Company and firmographic information — such as industry classification, company size, business location, market segment, and other company-level information;
• Market and business intelligence data — such as business-related market activity, research trends, and other information used to provide and improve our intelligence services;
• Platform usage information — such as pages viewed, features used, searches performed, interactions, device information, IP address, browser type, and session information;
• Communication information — including communications you send to us, demo requests, support inquiries, communication preferences, and records relating to subscriptions or opt-out requests; and
• Cookies and similar technologies — as described in the Cookies & Tracking section below.

3. How We Collect Information

We may collect information in the following ways:

• Directly from you when you create an account, request a demo, request information, subscribe to communications where available, contact us, or otherwise interact with Salesvelocity;
• Automatically through our website, platform, security systems, cookies, analytics technologies, and similar tools;
• From publicly available business information and sources;
• From licensed commercial business-data sources; and
• From service providers and data partners that provide business, company, market, or analytics information.

The availability of business contact information from a public, licensed, or third-party source does not, by itself, mean that the individual has requested marketing communications from Salesvelocity.

4. How We Use Information

We may use information for purposes including:

• Providing, operating, maintaining, and securing our website and platform;
• Providing requested demonstrations, information, support, account services, and other requested communications;
• Managing accounts, subscriptions, authentication, billing, and customer support;
• Providing and improving our B2B market and intent intelligence services;
• Improving the quality, accuracy, functionality, and coverage of our business and market intelligence;
• Understanding how customers and users interact with our website and platform;
• Protecting against fraud, misuse, security incidents, and unauthorized activity;
• Sending service-related or transactional communications connected to your relationship or interaction with us;
• Sending marketing or product communications where you have requested them, consented to receive them where consent is required, or where another lawful basis permits us to do so; and
• Complying with legal obligations, responding to lawful requests, resolving disputes, and enforcing our agreements.

5. Email Communications & Marketing Preferences

We may send you service-related communications when you request information, request a demonstration, create or maintain an account, contact our support team, use our services, or otherwise ask us to communicate with you.

For example, if you submit a demo request through our website, we may use the work email address you provide to respond to that request and communicate with you about the requested demonstration.

Submitting a demo request does not automatically enroll you in a separate marketing mailing list. Where we offer marketing, newsletter, promotional, or product-update subscriptions, we seek the appropriate permission or use another lawful basis as required by applicable law.

Business contact information obtained from publicly available, licensed, or third-party business-data sources is not, by itself, treated as a request by that individual to receive promotional email from Salesvelocity.

Marketing communications sent by Salesvelocity include a method for recipients to unsubscribe or otherwise request that non-essential communications stop. We process valid unsubscribe requests and update our communication preferences accordingly.

We may maintain limited suppression and preference records, including an email address and the reason it was suppressed, where necessary to honor unsubscribe requests, prevent repeated sending to addresses that cannot receive mail, manage complaints, protect our sending reputation, or demonstrate compliance with applicable requirements.

Opting out of marketing communications does not prevent us from sending communications that are necessary to provide a service you requested or that relate to an existing account, transaction, security matter, support request, legal notice, or other non-promotional purpose.

You may request to stop receiving non-essential communications at any time by using the unsubscribe mechanism included in an applicable message or by contacting [email protected] .

6. Data Sharing & Disclosure

We do not sell personal information in exchange for monetary payment. We may disclose information when reasonably necessary for the operation of our business and services, including to:

• Service providers — including providers that support hosting, cloud infrastructure, security, analytics, customer support, payment processing, communications, and email delivery, subject to appropriate contractual or confidentiality obligations;
• Professional advisers — such as legal, accounting, auditing, insurance, and other professional advisers where reasonably necessary;
• Legal and regulatory authorities — when disclosure is required by applicable law, regulation, subpoena, court order, or other lawful process, or when reasonably necessary to protect our rights, users, systems, safety, or property; and
• Business successors — in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, subject to applicable legal requirements.

Service providers are permitted to process information only as necessary to perform services for us or as otherwise permitted by applicable law and their agreements with us.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain accounts, satisfy contractual obligations, protect our systems, resolve disputes, and comply with legal requirements.

When an account is closed or information is no longer required, we may delete, anonymize, or de-identify the information, subject to applicable retention requirements.

Certain limited records may be retained after other information is deleted where necessary to maintain security records, financial or legal records, or communication suppression and opt-out preferences. For example, we may retain an email address on a suppression list so that we can continue honoring an unsubscribe or similar request.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, encryption where appropriate, authentication controls, monitoring, security reviews, and other safeguards based on the nature of the information and our systems.

No method of electronic transmission or storage can be guaranteed to be completely secure, and we therefore cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable law, you may have rights relating to personal information we maintain about you. These rights may include the ability to:

• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion of information in circumstances provided by applicable law;
• Object to or request restriction of certain processing;
• Withdraw consent where processing is based on consent, without affecting processing performed before the withdrawal;
• Opt out of non-essential or marketing communications; and
• Exercise other privacy rights provided under applicable law.

Where laws such as the EU or UK General Data Protection Regulation or applicable United States privacy laws apply, additional rights may be available to you.

We may need to verify your identity before completing certain requests. We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a privacy request, contact [email protected] .

10. Cookies & Tracking

We may use cookies and similar technologies to operate, understand, protect, and improve our website and platform. These may include:

• Essential cookies — used for security, authentication, session management, and core website or platform functionality;
• Analytics cookies — used to understand how visitors and users interact with our services and to improve functionality and performance; and
• Functional cookies — used to remember preferences and improve the user experience.

You may be able to control cookies through your browser settings and other controls made available through our services. Disabling certain cookies may affect the functionality of the website or platform.

11. International Data Transfers

Salesvelocity, our service providers, and other parties described in this Privacy Policy may process or store information in countries other than the country in which you are located.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information, which may include contractual protections or other legally recognized transfer mechanisms.

12. Children's Privacy

Salesvelocity is a business-to-business service and is not directed to individuals under 18 years of age.

We do not knowingly collect personal information directly from children under 18. If you believe a child has provided personal information to us, contact [email protected] so that we can review the matter and take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, technology, legal requirements, or other factors.

When we update the Policy, we will revise the "Last Updated" date shown above. Where required or appropriate, we may provide additional notice of material changes.

14. Contact

If you have questions about this Privacy Policy, our privacy practices, your communication preferences, or a privacy request, contact:

Salesvelocity
Email: [email protected]

For general business inquiries, you may also contact: [email protected] .